“The human need to reflect and grow personally is easy to lose sight of in the execution of our jobs. As leaders, it is our responsibility to ensure that our people build in time for reflection, self improvement, learning and innovation. This is the essential competitive advantage in the new economy. Jennifer’s Agility3R forum helped me to work though my own self-imposed barriers to this insight amongst many other things. I highly recommend attending one of Jennifer’s round-tables for anyone looking to improve their leadership skills.”

“As an executive coach for IT professionals, Jennifer Sertl has good insight into the unique issues those in IT have communicating effectively and building impactful relationships with other Senior Business Leaders. Jennifer has helped me build my confidence and improve my personal presentation style to be a more effective leader and trusted advisor. I appreciate her insight, and focus on IT in particular, as the IT executive roles continue to move towards being a more business savvy partner. I would highly recommend engaging with Jennifer as part of your professional development.”

“We surmise that at least 5% of our year over year growth for the last 4 years is attributed to Jenn’s workforce leadership training. The cost/benefit justification for Optimax is a slam-dunk.”

Jennifer Sertl is acutely aware that what happens inside your organization is a result of poor process design or no design at all. She recognizes how important it is that senior management be more intentional in their daily actions and interactions with all business stakeholders. Her methods are aimed at building design or process into the business so that success can be sustained and less vulnerable to chance.”

“Prior to hiring Jenn Sertl, my business model was unfocused and quite frankly heading in the wrong direction. Since bringing Jenn on board; and utilizing her keen ability and insight into how to design a successful business venture; I have turned things around. I am projecting a very successful year. My businesses success is directly attributed to Jenn’s coaching abilities. She has an uncanny ability to bring to light that which is holding you back and illustrating what you need to do to move forward.”

"Intelligent. Inquisitive. Insightful. Inspiring. From our first session, Jenn outlined a strategy and a practical framework to give me the tools to develop and bring to life my authentic core competencies. She identified habits and behaviors which may have been impeding my success and deftly turned several of them into strengths. Leveraging her keen understanding of business dynamics and expertise in human behavior, no matter what level of success you have achieved, Jenn will help you lead with the right mindset, create strong relationships, improve teamwork and execute at a higher level."<br />

“Jennifer is one of the most forward-thinking and insightful coaches I’ve had the opportunity to work with. She has challenged some of the top companies in Rochester to be global players. “

“Jennifer has provided leadership coaching to our teams as well as one on one coaching for myself over the past couple of years. Her model of understanding both individual behaviors and team dynamics provides a very effective method for helping you find the best ways to lead, through better understanding of yourself.<br /> Her honest and forthright feedback can be challenging to accept, but in my case doing so has helped me immensely. I would wholeheartedly recommend Jennifer to anyone seriously interested in either self, or team improvement / effectiveness.”

"Being coached and inspired by Jennifer has been an incredible experience that has energised me and sharpened my focus. Her intellect, thorough research and understanding of the human mind is what makes her exceptional: besides, of course, being a fine, compassionate human being. A rare combination.<br /> An honor to be fueled by your sparkling energy!"